.png?width=400&height=100&name=Untitled%20design%20(21).png)
Civil Demand Services
Your Single-Source Partner For Successful Civil Recovery For Theft
Drive More Collections With a Dedicated, Professional Partner
Don’t settle for any more uncollected or unresolved losses. By partnering with our law firm that focuses exclusively on civil recovery, turn aged cases into successful collections and grow your loss-prevention program.
Turn Your Aged Cases Into Successful Recoveries
A Firm But Fair
Approach
Our persistent, multi-touch strategy results in recovery rates that consistently outpace industry standards, as reported by clients.
Comprehensive Case Management
Leave the time-intensive complexities to our legal team. Our dedicated team members, most with decades of civil recovery experience, manage your cases from start to finish.
Seamless System Integration
We incorporate an industry-leading cloud platform that protects customer data and allows us to seamlessly integrate with your Case Management System.
Frequently Asked Questions About Civil Demand
We have a backlog of aged cases that were never fully worked. Is there a realistic path to recovering them?
Aged and stalled cases are where we do our best work. Most firms stop pursuing a case after a defined window; we work cases up to the applicable statute of limitations, which runs three to five years in most states. Our multi-touch approach means we continue working cases that other programs have effectively written off, using direct legal engagement rather than automated demand letters that go unanswered. The viability of any specific case depends on the quality of the underlying documentation and contact information, but aged inventory is not automatically dead inventory. We evaluate what's there and work on what can be moved.
Our current program runs through a collections vendor. What does a law firm actually do differently?
A law firm can file suit, engage opposing-party attorneys, appear in court, and pursue cases
through the full legal process. A demand carries weight because of what stands behind it. Civil
recovery handled at the firm level means every case has a credible legal path forward, not just a letter with a deadline.
How do you handle compliance across our store footprint when state statutes vary so significantly?
Every demand that goes out is reviewed against the applicable statute for that jurisdiction. Different states carry different caps, different rules around minors, different parental liability provisions. A demand letter that's compliant in one state can create exposure in another. We manage that at the firm level in conjunction with local counsel review, so your team doesn't have to.
Increase Your Recoveries and Collection Rate
Contact us today to streamline your civil recovery process and strengthen your loss prevention program.